Safety record in brief:1 NTSB accident (Jun 2025)21 ADs may apply152 service difficulty reports
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The airplane’s encounter with convective turbulence during climb while diverting to an alternate airport, resulting in a serious injury to a passenger who disregarded the flight crew’s illuminated seat belt sign and the cabin crew’s instruction to remain seated.
From NTSB records; matched by serial number.Read NTSB report (search CAROL for DCA25LA234)
These match the airframe or engine model. Whether each one applies, and whether it's been complied with, depends on serial numbers, equipment and logbook entries. Applicability must be confirmed by a mechanic against the aircraft's records.
| AD | Subject | Effective | Applies to |
|---|---|---|---|
| 2019-14-02 | Hydraulic power | Aug 27, 2019 | Airframe (737-7H4) |
| 2002-20-07 R1 | Boeing Model 737 Series Airplanes | Nov 12, 2002 | Airframe (737-7H4) |
| 2002-20-07 | Boeing Model 737 Series Airplanes | Nov 12, 2002 | Airframe (737-7H4) |
| 2001-11-11 | Boeing Model 737, 747, and 777 Series Airplanes | Jul 16, 2001 | Airframe (737-7H4)Serial numbers per Boeing Service Bulletins 737-25-1371 Rev 2, 737-25-1407, 747-25-3196 Rev 1, 777-25-0111 Rev 1 |
| 2001-10-14 | Boeing Model 737, 747, 757, 767, and 777 Series Airplanes | Jun 8, 2001 | Airframe (737-7H4)Serial numbers per Boeing Special Attention Service Bulletins 737-35-1076, 737-35-1077, 747-35-2111, 757-35-0021, 757-35-0022, 767-35-0043, 767-35-0044, 777-35-0008, all dated March 1, 2001. Only with: Equipped with chemical oxygen generators. |
| AD | Subject | Effective | Applies to |
|---|---|---|---|
| 2001-08-24 | Boeing Model 737 Series Airplanes | May 10, 2001 | Airframe (737-7H4) |
| 2000-22-02 R1 | Boeing Model 737 Series Airplanes | Nov 13, 2000 | Airframe (737-7H4) |
| 2000-22-02 | Boeing Model 737 Series Airplanes | Nov 13, 2000 | Airframe (737-7H4) |
| 2000-15-16 | Boeing Model 737, 757, 767, and 777 Series Airplanes | Sep 12, 2000 | Airframe (737-7H4)Certain serial numbers: 737 1–2984; 757 1–798; 767 1–682; 777 1–083. Only with: Ranges are line numbers; equipped with Puritan-Bennett passenger and flight attendant oxygen masks as listed in Boeing Service Bulletins 737-35-1049, 757-35-0014, 767-35-0033, or 777-35-0005. |
| 99-11-05 | Boeing Model 737 Series Airplanes | Jun 28, 1999 | Airframe (737-7H4) |
| 99-22-16 | Boeing Model 737 Series Airplanes | Dec 7, 1999 | Airframe (737-7H4)Serial numbers per Boeing Service Bulletin 737-52-1128, dated April 22, 1999, or Boeing Service Bulletin 737-52-1137, dated May 13, 1999 |
| 98-13-12 R1 | Boeing Model 737, 747, 757, 767, and 777 Series Airplanes | Dec 28, 1998 | Airframe (737-7H4)Serial numbers per Boeing Alert Service Bulletins 737-27A1212, 747-27A2368 Revision 2, 757-27A0128, 767-27A0156, 777-27A0029 Revision 1 |
| 98-22-10 | Boeing Model 737 Series Airplanes | Nov 12, 1998 | Airframe (737-7H4)Serial numbers per Boeing Service Bulletin 737-53A1108, Revision 5, dated October 26, 1989 |
| 98-18-20 | Boeing Model 727 and Model 737 Series Airplanes Equipped with J.C. Carter Company Fuel… | Oct 21, 1998 | Airframe (737-7H4)Only with: Equipped with J.C. Carter Company fuel valve actuators P/N 40574-2 (Kearfott Models 3715-7 and -8) or 40574-5 (Kearfott Model 3715-9). |
| 98-13-12 | Boeing Model 737, 747, 757, 767, and 777 Series Airplanes | Jul 6, 1998 | Airframe (737-7H4)Serial numbers per Boeing Alert Service Bulletins 737-27A1212, 747-27A2368, 757-27A0128, 767-27A0156, and 777-27A0029, dated March 26, 1998 |
| 98-03-10 | Boeing Model 737, 747, 757, and 767 Series Airplanes | Feb 19, 1998 | Airframe (737-7H4)Certain serial numbers: 737 1–2836; 747 1–1104; 757 1–731; 767 1–642. Only with: Equipped with non-powered IPECO pilots' seats; ranges are line position numbers. |
| 97-22-07 | Boeing Model 737 Series Airplanes | Nov 12, 1997 | Airframe (737-7H4)Certain serial numbers: 737 292–2565. Only with: Limited to airplanes with line numbers 292 through 2565 inclusive. |
| 97-18-06 | Boeing Model 737 Series Airplanes | Nov 12, 1997 | Airframe (737-7H4) |
| 97-05-10 | Boeing Model 737 Series Airplanes | Mar 19, 1997 | Airframe (737-7H4)Only with: Having a main rudder power control unit (PCU) identified in Boeing Service Letter 737-SL-27-112-B, dated February 6, 1997. |
| 97-04-01 | Boeing Model 737 Series Airplanes | Mar 21, 1997 | Airframe (737-7H4)Serial numbers per Boeing Service Bulletin 737-27-1155, dated October 26, 1989, as revised by Notices of Status Change 737-27-1155NSC1, NSC2, and NSC3 |
| 95-23-10 | Boeing Model 737 Series Airplanes | Dec 13, 1995 | Airframe (737-7H4) |
AI-extracted — verify against original. Matched from each AD's applicability section; ADs replaced by a later AD are left out.
Reports of failures and defects that operators and repair stations sent to the FAA since 1995. A report describes one finding; it is not an accident.
L1 DOOR SLIDE PARTIALLY DEPLOYED BECAUSE IT WAS NOT SECURED AT ARRIVAL_ SECURED AND REINSTALLED SLIDE PER MT 725-61-06-FE.
From FAA Service Difficulty Reports; matched by N-number and serial number.FWD GALLEY RIGHT HAND SIDE DOOR ASSIST GRAB HANDLE LOOSE<[01] SECURED FWD GALLEY R/H SIDE ASSIST HANDLE REF AMM 25-21-35
From FAA Service Difficulty Reports; matched by N-number and serial number.LEFT WING AFT SPAR AREA WAFFLE PLATE JUST OTBD OF PANEL 551DB, CRACKED AT FASTENER. DRILLED AND REMOVED CRACKED WAFFLE PLATE IAW SRM 51-40-02-0G-0. INSTALLED NEW WAFFLE PLATE IAW SRM 51-40-02-0G-0, PART 115A2781-3.
From FAA Service Difficulty Reports; matched by N-number and serial number.RIGHT WING AFT SPAR AREA WAFFLE PLATE JUST OTBD OF PANEL 651DB, CRACKED AT FASTENER. DRILLED AND REMOVED CRACKED WAFFLE PLATE AT RT WING OTBD OF 651BB IAW SRM 51-40-02-0G-0, LOCATED AND DRILLED ALL FASTENER HOLES INTO NEW RT WAFFLE PLATE IAW SRM51-40-02-0G-0. INSTALLED NEW WAFFLE PLATE IAW SRM…
From FAA Service Difficulty Reports; matched by N-number and serial number.CABIN SEAT TRACK WORN ON UPPER CROWN AT STA 520 LBL 45 WL 208. REMOVED THE SEAT TRACK AT BS 500C+10.5' TO 520 IAW. SRM 51-40-02-0G-0, LOCATED AN DRILLED NEW SEAT TRACK IAW SRM 53-00-52-2R-4 REPAIR 4; INSTALLED NEW SEAT TRACK IAW SRM 53-00-52-2R-4, REPAIR 4, AND DWG 53210001 REV C. APPLIED CIC TO…
From FAA Service Difficulty Reports; matched by N-number and serial number.BS 295; ABOVE STR 8R; STUB FRAME ABOVE R1 DOOR SEAL DEPRESSOR CRACKED. REMOVED DAMAGE PART; LOCATED; DRILL AND INSTALLED NEW PART I.A.W. SRM 51-40-02-0G-0 AND IAW AMM 51-21-73-701 DWG 141A8370 REV D, SRM 51-40-05-0G-0,
From FAA Service Difficulty Reports; matched by N-number and serial number.LEFT LOWER HORIZONTAL STAB PANEL 333AB SEAL PLATE CRACKED. REPLACED LT LOWER HORIZONTAL STAB PANEL 333AB SEAL PLATE IAW AMM 51-40-02-0G-0, STEP 4.
From FAA Service Difficulty Reports; matched by N-number and serial number.FLOOR PANEL 241BF HAS UPPER SURFACE DENTS AND PULLED FIBERS. REPAIRED FLOOR PANEL 241BF UPPER SURFACE IAW SRM 53-00-50-2R-2, SRM 53-00-50-2R-0, REPAIR GENERAL AND EA M-25-153-02385.
From FAA Service Difficulty Reports; matched by N-number and serial number.FLOOR PANEL 241AF HAS UPPER SURFACE DENTS AND PULLED FIBERS. REPAIRED FLOOR PANEL 241AF UPPER SURFACE IAW SRM 53-00-50-2R-2; SRM 53-00-50-2R-0 REPAIR GENERAL AND EA M-25-153-02385.
From FAA Service Difficulty Reports; matched by N-number and serial number.FLOOR PANEL 242BF HAS UPPER SURFACE DENTED AND PULLED FIBERS. REPAIRED FLOOR PANEL 242BF UPPER SURFACE IAW SRM 53-00-50-2R-2, SRM 53-00-50-2R-0, REPAIR GENERAL, AND EA M 25-153-02385.
From FAA Service Difficulty Reports; matched by N-number and serial number.Showing the 10 most recent of 152 reports.