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Aircraft record

N968WN2011 Boeing 737-7H4

Registration validUnclaimedSource: FAA, updated Oct 20, 2026

Safety record in brief:1 NTSB accident (Jun 2014)21 ADs may apply157 service difficulty reports

Registration
Valid
expires Jan 31, 2028
Based in
Dallas, TX
owner city / state
Owners
1
since 2012
NTSB events
1
2014
ADs may apply
21
confirm with A&P
Service reports
157
since 1995

Registration

FAA Aircraft Registry · Oct 20, 2026
Registered owner
Southwest Airlines Co
Owner type
Corporation
City, state
Dallas, TX
Certificate issued
Jan 20, 2012
Expires
Jan 31, 2028
Airworthiness
Standard · Transport
Airworthiness date
Dec 16, 2011

We never show street addresses, even though they appear in the public FAA file. Individual owners are shown by city and state only.

Airframe & engine

FAA Registry + type data

Airframe

Manufacturer
Boeing
Model
737-7H4
Year
2011
Serial number
36679
Aircraft type
Fixed wing multi engine
Category
Land
Certification
Type Certificated
Seats
143
Engines
2
Max takeoff weight
20,000 and over lb
Type certificate data sheet
A16WE
Mode S code
AD7BDF

Engine

Make and model
Cfm Intl Cfm56-7b24e
Type
Turbo-fan
Power
24,200 lb thrust

Total time and engine hours aren't public. They appear here once the owner adds logbooks.

Ownership history

Ownership history from FAA records
  1. 2012 – nowSouthwest Airlines CoDallas, TX · current

Individual owners are shown by city and state only.

Safety record

NTSB · Oct 15, 2026 · FAA ADs · Oct 20, 2026 · SDRs · Oct 16, 2026

NTSB events (1)

Accident

Jun 17, 2014 · Dallas, TX

A buildup of pressure in the coffee filter package resulting in the release of hot coffee and grounds when the potlocking handle was raised, which resulted in 2nd and 3rd degree burns.

Injuries
Serious
Report
DCA14CA120

From NTSB records; matched by serial number.Read NTSB report (search CAROL for DCA14CA120)

Accident history for this model

ADs published since 1998 that may apply (21)

These match the airframe or engine model. Whether each one applies, and whether it's been complied with, depends on serial numbers, equipment and logbook entries. Applicability must be confirmed by a mechanic against the aircraft's records.

ADSubjectEffectiveApplies to
2019-14-02Hydraulic powerAug 27, 2019Airframe (737-7H4)
2002-20-07 R1Boeing Model 737 Series AirplanesNov 12, 2002Airframe (737-7H4)
2002-20-07Boeing Model 737 Series AirplanesNov 12, 2002Airframe (737-7H4)
2001-11-11Boeing Model 737, 747, and 777 Series AirplanesJul 16, 2001Airframe (737-7H4)Serial numbers per Boeing Service Bulletins 737-25-1371 Rev 2, 737-25-1407, 747-25-3196 Rev 1, 777-25-0111 Rev 1
2001-10-14Boeing Model 737, 747, 757, 767, and 777 Series AirplanesJun 8, 2001Airframe (737-7H4)Serial numbers per Boeing Special Attention Service Bulletins 737-35-1076, 737-35-1077, 747-35-2111, 757-35-0021, 757-35-0022, 767-35-0043, 767-35-0044, 777-35-0008, all dated March 1, 2001. Only with: Equipped with chemical oxygen generators.
Show all 21 ADs
ADSubjectEffectiveApplies to
2001-08-24Boeing Model 737 Series AirplanesMay 10, 2001Airframe (737-7H4)
2000-22-02 R1Boeing Model 737 Series AirplanesNov 13, 2000Airframe (737-7H4)
2000-22-02Boeing Model 737 Series AirplanesNov 13, 2000Airframe (737-7H4)
2000-15-16Boeing Model 737, 757, 767, and 777 Series AirplanesSep 12, 2000Airframe (737-7H4)Certain serial numbers: 737 1–2984; 757 1–798; 767 1–682; 777 1–083. Only with: Ranges are line numbers; equipped with Puritan-Bennett passenger and flight attendant oxygen masks as listed in Boeing Service Bulletins 737-35-1049, 757-35-0014, 767-35-0033, or 777-35-0005.
99-11-05Boeing Model 737 Series AirplanesJun 28, 1999Airframe (737-7H4)
99-22-16Boeing Model 737 Series AirplanesDec 7, 1999Airframe (737-7H4)Serial numbers per Boeing Service Bulletin 737-52-1128, dated April 22, 1999, or Boeing Service Bulletin 737-52-1137, dated May 13, 1999
98-13-12 R1Boeing Model 737, 747, 757, 767, and 777 Series AirplanesDec 28, 1998Airframe (737-7H4)Serial numbers per Boeing Alert Service Bulletins 737-27A1212, 747-27A2368 Revision 2, 757-27A0128, 767-27A0156, 777-27A0029 Revision 1
98-22-10Boeing Model 737 Series AirplanesNov 12, 1998Airframe (737-7H4)Serial numbers per Boeing Service Bulletin 737-53A1108, Revision 5, dated October 26, 1989
98-18-20Boeing Model 727 and Model 737 Series Airplanes Equipped with J.C. Carter Company Fuel…Oct 21, 1998Airframe (737-7H4)Only with: Equipped with J.C. Carter Company fuel valve actuators P/N 40574-2 (Kearfott Models 3715-7 and -8) or 40574-5 (Kearfott Model 3715-9).
98-13-12Boeing Model 737, 747, 757, 767, and 777 Series AirplanesJul 6, 1998Airframe (737-7H4)Serial numbers per Boeing Alert Service Bulletins 737-27A1212, 747-27A2368, 757-27A0128, 767-27A0156, and 777-27A0029, dated March 26, 1998
98-03-10Boeing Model 737, 747, 757, and 767 Series AirplanesFeb 19, 1998Airframe (737-7H4)Certain serial numbers: 737 1–2836; 747 1–1104; 757 1–731; 767 1–642. Only with: Equipped with non-powered IPECO pilots' seats; ranges are line position numbers.
97-22-07Boeing Model 737 Series AirplanesNov 12, 1997Airframe (737-7H4)Certain serial numbers: 737 292–2565. Only with: Limited to airplanes with line numbers 292 through 2565 inclusive.
97-18-06Boeing Model 737 Series AirplanesNov 12, 1997Airframe (737-7H4)
97-05-10Boeing Model 737 Series AirplanesMar 19, 1997Airframe (737-7H4)Only with: Having a main rudder power control unit (PCU) identified in Boeing Service Letter 737-SL-27-112-B, dated February 6, 1997.
97-04-01Boeing Model 737 Series AirplanesMar 21, 1997Airframe (737-7H4)Serial numbers per Boeing Service Bulletin 737-27-1155, dated October 26, 1989, as revised by Notices of Status Change 737-27-1155NSC1, NSC2, and NSC3
95-23-10Boeing Model 737 Series AirplanesDec 13, 1995Airframe (737-7H4)

AI-extracted — verify against original. Matched from each AD's applicability section; ADs replaced by a later AD are left out.

Service Difficulty Reports (157)

Reports of failures and defects that operators and repair stations sent to the FAA since 1995. A report describes one finding; it is not an accident.

  • Lights · cover · out of adjustSep 14, 2026

    LEFT OVER WING EXIT SIGN COVER OUT OF ADJUST. REPLACED OVER WING EMERGENCY EXIT LIGHT COVER PER AMM 33-51-03.

    From FAA Service Difficulty Reports; matched by N-number and serial number.
  • Equipment and furnishings · girt bar · unpackedNov 18, 2025

    R1 DOOR ESCAPE SLIDE GIRT UNPACKED. REPACKED R1 DOOR ESCAPE SLIDE GIRT IAW AMM 25-66-01.

    From FAA Service Difficulty Reports; matched by N-number and serial number.
  • Equipment and furnishings · girt bar · unpackedNov 18, 2025

    L1 DOOR ESCAPE SLIDE GIRT, REPACK REQUIRED. REPACKED L1 DOOR ESCAPE SLIDE GIRT IAW AMM 25-66-01.

    From FAA Service Difficulty Reports; matched by N-number and serial number.
Show all 10 reports
  • Doors · handle · looseOct 18, 2025

    ASSIST HANDLE AFT OF L1 DOOR IS LOOSE. TIGHTEN ASSIST HANDLE AFT OF L1 DOOR PER AMM 25-21-31-420-802.

    From FAA Service Difficulty Reports; matched by N-number and serial number.
  • Lights · lamp · inoperativeOct 17, 2025

    EMERGENCY EXIT SIGN ON FWD LAV HAS ONE LAMP INOPERATIVE. REMOVED; REPLACED AND PERFORMED GOOD OPS CHECK OF THE EMERGENCY EXIT SIGN ON FWD LAV IAW AMM 33-51-01-960-801<BR><BR>COMPLETED TASK CARD.

    From FAA Service Difficulty Reports; matched by N-number and serial number.
  • Fuselage · support · crackedOct 14, 2025

    DURING OK TO CLOSE FOUND CRACK ON RH WING TO BODY FAIRING SUPPORT AROUND THE FASTENER. REMOVED DAMAGED RIB/FAIRING SUPPORT AND INSTALLED NEW RIB/FAIRING SUPPORT PER DWGS 149A7101; 116A31100; 116A3010 AND SRM 51-40-02-0G-0.

    From FAA Service Difficulty Reports; matched by N-number and serial number.
  • Wings · plate · crackedOct 7, 2025

    RIGHT WING T/E WIGGLE PLATE JUST I/B OF THE #8 FLAP TRACK CRACKED. UPON FURTHER INVESTIGATION; SUSPECTED CRACK ON RIGHT WING T/E WIGGLE PLATE OF # 8 FLAP TRACK WAS LIMITED TO SURFACE FINISH (PRIMER) ONLY. REPRIMED AREA IAW AMM 51-21-99-300-801.

    From FAA Service Difficulty Reports; matched by N-number and serial number.
  • Wings · plate · crackedOct 7, 2025

    LEFT WING T/E WIGGLE PLATE COMMON TO PANEL 551EB ON THE I/B SIDE IS CRACKED. REMOVED AND REPLACED LEFT WING T/E WIGGLE PLATE COMMON TO PANEL 551EB ON THE I/B SIDE IAW SRM 51-40-02 AIPC 57-50-00-22A.

    From FAA Service Difficulty Reports; matched by N-number and serial number.
  • Fuselage · stub frame · crackedOct 5, 2025

    2 EA CRACKS FOUND ON FSD STUB FRAME ABOVE SEAL DEPRESSOR WL 206 + 57.5 L 1' W .01'; WL 206 + 58.5 L .06' W .01'. REMOVED AND REPLACED FSD STUB FRAME IAW SRM 51-40-02-0G-0 AND BOEING DWG 141A8370 REV D.

    From FAA Service Difficulty Reports; matched by N-number and serial number.
  • Lights · sign · missingJun 9, 2025

    MID CABIN OVERHEAD EXIT LIGHT COVER MISSING<[01] R&R CABIN OVHD EMERGENCY EXIT SIGN ASSY PER AMM 33-51-01.

    From FAA Service Difficulty Reports; matched by N-number and serial number.

Showing the 10 most recent of 157 reports.

Sources

  • FAA Aircraft RegistryRegistration, owner city and state, airframe, engineupdated Oct 20, 2026
  • NTSB accident and incident databaseAccidents and incidents since 1982updated Oct 15, 2026
  • FAA Airworthiness Directives (Federal Register)ADs published since 1998updated Oct 20, 2026
  • FAA Service Difficulty ReportsReports since 1995updated Oct 16, 2026

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