Accident
Jun 12, 2018 · Phoenix, AZa passenger bumping into a flight attendant who was holding a hot liquid.
- Injuries
- Serious
- Report
- DCA18CA209
From NTSB records; matched by serial number.Read NTSB report (search CAROL for DCA18CA209)
N8693A2016 Boeing 737-8H4
Registration validUnclaimedSource: FAA, updated Oct 20, 2026
Safety record in brief:1 NTSB accident (Jun 2018)21 ADs may apply87 service difficulty reports
Registration
FAA Aircraft Registry · Oct 20, 2026- Registered owner
- Southwest Airlines Co
- Owner type
- Corporation
- City, state
- Dallas, TX
- Certificate issued
- Sep 8, 2016
- Expires
- Sep 30, 2029
- Airworthiness
- Standard · Transport
- Airworthiness date
- Jul 28, 2016
We never show street addresses, even though they appear in the public FAA file. Individual owners are shown by city and state only.
Airframe & engine
FAA Registry + type dataAirframe
- Manufacturer
- Boeing
- Model
- 737-8H4
- Year
- 2016
- Serial number
- 36921
- Aircraft type
- Fixed wing multi engine
- Category
- Land
- Certification
- Type Certificated
- Seats
- 143
- Engines
- 2
- Max takeoff weight
- 20,000 and over lb
- Type certificate data sheet
- A16WE
- Mode S code
- ABF308
Engine
- Make and model
- Cfm Intl Cfm56-7b27e/F
- Type
- Turbo-fan
- Power
- 27,300 lb thrust
Total time and engine hours aren't public. They appear here once the owner adds logbooks.
Ownership history
Ownership history from FAA records- 2016 – nowSouthwest Airlines CoDallas, TX · current
- 1961 – 1971Wilson Mill & Cabinet CoSanta Ana, CA · different airframe: 1950 Beechcraft B35 S/N D-2238
Individual owners are shown by city and state only.
Safety record
NTSB · Oct 15, 2026 · FAA ADs · Oct 20, 2026 · SDRs · Oct 16, 2026NTSB events (1)
ADs published since 1998 that may apply (21)
These match the airframe or engine model. Whether each one applies, and whether it's been complied with, depends on serial numbers, equipment and logbook entries. Applicability must be confirmed by a mechanic against the aircraft's records.
| AD | Subject | Effective | Applies to |
|---|---|---|---|
| 2019-14-02 | Hydraulic power | Aug 27, 2019 | Airframe (737-8H4) |
| 2002-20-07 R1 | Boeing Model 737 Series Airplanes | Nov 12, 2002 | Airframe (737-8H4) |
| 2002-20-07 | Boeing Model 737 Series Airplanes | Nov 12, 2002 | Airframe (737-8H4) |
| 2001-11-11 | Boeing Model 737, 747, and 777 Series Airplanes | Jul 16, 2001 | Airframe (737-8H4)Serial numbers per Boeing Service Bulletins 737-25-1371 Rev 2, 737-25-1407, 747-25-3196 Rev 1, 777-25-0111 Rev 1 |
| 2001-10-14 | Boeing Model 737, 747, 757, 767, and 777 Series Airplanes | Jun 8, 2001 | Airframe (737-8H4)Serial numbers per Boeing Special Attention Service Bulletins 737-35-1076, 737-35-1077, 747-35-2111, 757-35-0021, 757-35-0022, 767-35-0043, 767-35-0044, 777-35-0008, all dated March 1, 2001. Only with: Equipped with chemical oxygen generators. |
Show all 21 ADsShow fewer ADs
| AD | Subject | Effective | Applies to |
|---|---|---|---|
| 2001-08-24 | Boeing Model 737 Series Airplanes | May 10, 2001 | Airframe (737-8H4) |
| 2000-22-02 R1 | Boeing Model 737 Series Airplanes | Nov 13, 2000 | Airframe (737-8H4) |
| 2000-22-02 | Boeing Model 737 Series Airplanes | Nov 13, 2000 | Airframe (737-8H4) |
| 2000-15-16 | Boeing Model 737, 757, 767, and 777 Series Airplanes | Sep 12, 2000 | Airframe (737-8H4)Certain serial numbers: 737 1–2984; 757 1–798; 767 1–682; 777 1–083. Only with: Ranges are line numbers; equipped with Puritan-Bennett passenger and flight attendant oxygen masks as listed in Boeing Service Bulletins 737-35-1049, 757-35-0014, 767-35-0033, or 777-35-0005. |
| 99-11-05 | Boeing Model 737 Series Airplanes | Jun 28, 1999 | Airframe (737-8H4) |
| 99-22-16 | Boeing Model 737 Series Airplanes | Dec 7, 1999 | Airframe (737-8H4)Serial numbers per Boeing Service Bulletin 737-52-1128, dated April 22, 1999, or Boeing Service Bulletin 737-52-1137, dated May 13, 1999 |
| 98-13-12 R1 | Boeing Model 737, 747, 757, 767, and 777 Series Airplanes | Dec 28, 1998 | Airframe (737-8H4)Serial numbers per Boeing Alert Service Bulletins 737-27A1212, 747-27A2368 Revision 2, 757-27A0128, 767-27A0156, 777-27A0029 Revision 1 |
| 98-22-10 | Boeing Model 737 Series Airplanes | Nov 12, 1998 | Airframe (737-8H4)Serial numbers per Boeing Service Bulletin 737-53A1108, Revision 5, dated October 26, 1989 |
| 98-18-20 | Boeing Model 727 and Model 737 Series Airplanes Equipped with J.C. Carter Company Fuel… | Oct 21, 1998 | Airframe (737-8H4)Only with: Equipped with J.C. Carter Company fuel valve actuators P/N 40574-2 (Kearfott Models 3715-7 and -8) or 40574-5 (Kearfott Model 3715-9). |
| 98-13-12 | Boeing Model 737, 747, 757, 767, and 777 Series Airplanes | Jul 6, 1998 | Airframe (737-8H4)Serial numbers per Boeing Alert Service Bulletins 737-27A1212, 747-27A2368, 757-27A0128, 767-27A0156, and 777-27A0029, dated March 26, 1998 |
| 98-03-10 | Boeing Model 737, 747, 757, and 767 Series Airplanes | Feb 19, 1998 | Airframe (737-8H4)Certain serial numbers: 737 1–2836; 747 1–1104; 757 1–731; 767 1–642. Only with: Equipped with non-powered IPECO pilots' seats; ranges are line position numbers. |
| 97-22-07 | Boeing Model 737 Series Airplanes | Nov 12, 1997 | Airframe (737-8H4)Certain serial numbers: 737 292–2565. Only with: Limited to airplanes with line numbers 292 through 2565 inclusive. |
| 97-18-06 | Boeing Model 737 Series Airplanes | Nov 12, 1997 | Airframe (737-8H4) |
| 97-05-10 | Boeing Model 737 Series Airplanes | Mar 19, 1997 | Airframe (737-8H4)Only with: Having a main rudder power control unit (PCU) identified in Boeing Service Letter 737-SL-27-112-B, dated February 6, 1997. |
| 97-04-01 | Boeing Model 737 Series Airplanes | Mar 21, 1997 | Airframe (737-8H4)Serial numbers per Boeing Service Bulletin 737-27-1155, dated October 26, 1989, as revised by Notices of Status Change 737-27-1155NSC1, NSC2, and NSC3 |
| 95-23-10 | Boeing Model 737 Series Airplanes | Dec 13, 1995 | Airframe (737-8H4) |
AI-extracted — verify against original. Matched from each AD's applicability section; ADs replaced by a later AD are left out.
Service Difficulty Reports (87)
Reports of failures and defects that operators and repair stations sent to the FAA since 1995. A report describes one finding; it is not an accident.
- Doors · handle · looseAug 15, 2026
LOOSE DOOR HANDLE ON AFT ENTRY DOOR. TIGHTENED ASD FWD DOOR ASSIST HANDLE IAW AMM 52-13-31-400-802 SECTION 3.G.
From FAA Service Difficulty Reports; matched by N-number and serial number. - Doors · handle · looseAug 15, 2026
LOOSEN TWO DOOR HANDLES AT FWD ENTRY DOOR ON THE DOOR AND ON AFT DOOR LINER TIGHTENED DOOR HANDLES AT FWD ENTRY DOOR ON THE DOOR AND ON AFT DOOR LINER IAW AMM 52-11-31-401-NG. TIGHTENED DOOR HANDLES AT FWD ENTRY DOOR ON THE DOOR AND ON AFT DOOR LINER IAW 52-11-31-400-802 STEP 3.G.(2).
From FAA Service Difficulty Reports; matched by N-number and serial number. - Lights · fuse · inoperativeAug 13, 2026
FWD OVERWING LH/RH EXIT LOCATOR SIGNS INOP REPLACED FUSE FOR FWD OVERWING LH/RH EXIT LOCATOR SIGNS IAW AMM 33-51-06-960-804. REPLACED FUSE AND PERFORMED GOOD OPERATIONAL TEST
From FAA Service Difficulty Reports; matched by N-number and serial number.
Show all 10 reportsShow fewer reports
- Lights · lamp · inoperativeAug 13, 2026
EXTERIOR EMERGENCY LIGHTS RIGHT AFT OWE AND RIGHT FUSELAGE JUST AFT OF FLAPS ARE INOP RELAMPED EXTERIOR EMERGENCY LIGHTS RIGHT AFT OWE AND RIGHT FUSELAGE JUST AFT OF FLAPS AND CHECKED GOOD PER AMM 33-51-04-960-801 VERIFIED
From FAA Service Difficulty Reports; matched by N-number and serial number. - Lights · switch · disconnectedAug 12, 2026
EMERGENCY EXIT LIGHT INTEGRATED SWITCH ASSY DOES NOT OPERATE UPON FURTHER INVESTIGATION FOUND PIN 31 RECESSED ON D14372 INSERTED CONTACT INTO PIN 31 FULLY PER SWPM 20-61-00 AND PERFORMED A GOOD TEST OF THE EMERGENCY EXIT LIGHT VIA THE AFT ATTENDANT PANEL IAW AMM 33-51-00-710-801 VERIFIED…
From FAA Service Difficulty Reports; matched by N-number and serial number. - Equipment and furnishings · megaphone · damagedAug 5, 2026
PORTABLE SAFETY MEGAPHONE DAMAGED WHILE REMOVING FROM G2 GALLEY. REMOVED AND REPLACED PORTABLE SAFETY MEGAPHONE IN G2 GALLEY IAW AMM INTRO SIP AND SWA DWG 25600008.
From FAA Service Difficulty Reports; matched by N-number and serial number. - Lights · switch · inoperativeAug 4, 2026
FUNCTIONAL CHECK, ALL EMERGENCY LIGHTS, OUTGOING, PERFORMED A GOOD OPS TEST OF ALL EMERGENCY LIGHTS IAW AMM 33-51-00-710-801. FOUND EMERGENCY EXIT LIGHT INTEGRATED SWITCH ASSY DOES NOT OPERATE AND WILL BE ADDRESSED ON CCN: TTG8Q01DNVD2, LT AFT OVERWING EXIT SIDE EMERGENCY LIGHT COVER IS NOT…
From FAA Service Difficulty Reports; matched by N-number and serial number. - Equipment and furnishings · flashlight · inoperativeJul 20, 2026
ONE FWD FA FLASHLIGHT INOPERATIVE. REMOVED AND REPLACED FWD F/A OTBD FLASHLIGHT AMM 25-64-00-200-802-NG-01.
From FAA Service Difficulty Reports; matched by N-number and serial number. - Equipment and furnishings · flashlight · no discrepancyMay 20, 2026
FA FLASHLIGHT AFT FO SIDE HOUSING LIGHT IS NOT ILLUMINATING. OPS CHECK NORMAL IAW SIP. NO FURTHER ACTION REQUIRED.
From FAA Service Difficulty Reports; matched by N-number and serial number. - Equipment and furnishings · flashlight · inoperativeApr 17, 2026
AFT FA FLASHLIGHT BATTERY DEAD. R & R AFTER FA FLASLIGHT & BATTERY IAW AMM 25-64-00.
From FAA Service Difficulty Reports; matched by N-number and serial number.
Showing the 10 most recent of 87 reports.
Sources
- FAA Aircraft RegistryRegistration, owner city and state, airframe, engineupdated Oct 20, 2026
- NTSB accident and incident databaseAccidents and incidents since 1982updated Oct 15, 2026
- FAA Airworthiness Directives (Federal Register)ADs published since 1998updated Oct 20, 2026
- FAA Service Difficulty ReportsReports since 1995updated Oct 16, 2026