Accident
Dec 23, 2015 · Charlotte, NCAn inadvertent encounter with clear air turbulence.
- Injuries
- Serious
- Report
- DCA16CA053
From NTSB records; matched by serial number.Read NTSB report (search CAROL for DCA16CA053)
N475WN2004 Boeing 737-7H4
Registration validUnclaimedSource: FAA, updated Oct 20, 2026
Safety record in brief:1 NTSB accident (Dec 2015)21 ADs may apply269 service difficulty reports
Registration
FAA Aircraft Registry · Oct 20, 2026- Registered owner
- Southwest Airlines Co
- Owner type
- Corporation
- City, state
- Dallas, TX
- Certificate issued
- Aug 27, 2004
- Expires
- Feb 29, 2028
- Airworthiness
- Standard · Transport
- Airworthiness date
- Jul 31, 2004
We never show street addresses, even though they appear in the public FAA file. Individual owners are shown by city and state only.
Airframe & engine
FAA Registry + type dataAirframe
- Manufacturer
- Boeing
- Model
- 737-7H4
- Year
- 2004
- Serial number
- 32474
- Aircraft type
- Fixed wing multi engine
- Category
- Land
- Certification
- Type Certificated
- Seats
- 143
- Engines
- 2
- Max takeoff weight
- 20,000 and over lb
- Type certificate data sheet
- A16WE
- Mode S code
- A5D5AE
Engine
- Make and model
- Cfm Intl. Cfm56 Series
- Type
- Turbo-fan
- Power
- 2200 hp
Total time and engine hours aren't public. They appear here once the owner adds logbooks.
Ownership history
Ownership history from FAA records- 2004 – nowSouthwest Airlines CoDallas, TX · current
Individual owners are shown by city and state only.
Safety record
NTSB · Oct 15, 2026 · FAA ADs · Oct 20, 2026 · SDRs · Oct 16, 2026NTSB events (1)
ADs published since 1998 that may apply (21)
These match the airframe or engine model. Whether each one applies, and whether it's been complied with, depends on serial numbers, equipment and logbook entries. Applicability must be confirmed by a mechanic against the aircraft's records.
| AD | Subject | Effective | Applies to |
|---|---|---|---|
| 2019-14-02 | Hydraulic power | Aug 27, 2019 | Airframe (737-7H4) |
| 2002-20-07 R1 | Boeing Model 737 Series Airplanes | Nov 12, 2002 | Airframe (737-7H4) |
| 2002-20-07 | Boeing Model 737 Series Airplanes | Nov 12, 2002 | Airframe (737-7H4) |
| 2001-11-11 | Boeing Model 737, 747, and 777 Series Airplanes | Jul 16, 2001 | Airframe (737-7H4)Serial numbers per Boeing Service Bulletins 737-25-1371 Rev 2, 737-25-1407, 747-25-3196 Rev 1, 777-25-0111 Rev 1 |
| 2001-10-14 | Boeing Model 737, 747, 757, 767, and 777 Series Airplanes | Jun 8, 2001 | Airframe (737-7H4)Serial numbers per Boeing Special Attention Service Bulletins 737-35-1076, 737-35-1077, 747-35-2111, 757-35-0021, 757-35-0022, 767-35-0043, 767-35-0044, 777-35-0008, all dated March 1, 2001. Only with: Equipped with chemical oxygen generators. |
Show all 21 ADsShow fewer ADs
| AD | Subject | Effective | Applies to |
|---|---|---|---|
| 2001-08-24 | Boeing Model 737 Series Airplanes | May 10, 2001 | Airframe (737-7H4) |
| 2000-22-02 R1 | Boeing Model 737 Series Airplanes | Nov 13, 2000 | Airframe (737-7H4) |
| 2000-22-02 | Boeing Model 737 Series Airplanes | Nov 13, 2000 | Airframe (737-7H4) |
| 2000-15-16 | Boeing Model 737, 757, 767, and 777 Series Airplanes | Sep 12, 2000 | Airframe (737-7H4)Certain serial numbers: 737 1–2984; 757 1–798; 767 1–682; 777 1–083. Only with: Ranges are line numbers; equipped with Puritan-Bennett passenger and flight attendant oxygen masks as listed in Boeing Service Bulletins 737-35-1049, 757-35-0014, 767-35-0033, or 777-35-0005. |
| 99-11-05 | Boeing Model 737 Series Airplanes | Jun 28, 1999 | Airframe (737-7H4) |
| 99-22-16 | Boeing Model 737 Series Airplanes | Dec 7, 1999 | Airframe (737-7H4)Serial numbers per Boeing Service Bulletin 737-52-1128, dated April 22, 1999, or Boeing Service Bulletin 737-52-1137, dated May 13, 1999 |
| 98-13-12 R1 | Boeing Model 737, 747, 757, 767, and 777 Series Airplanes | Dec 28, 1998 | Airframe (737-7H4)Serial numbers per Boeing Alert Service Bulletins 737-27A1212, 747-27A2368 Revision 2, 757-27A0128, 767-27A0156, 777-27A0029 Revision 1 |
| 98-22-10 | Boeing Model 737 Series Airplanes | Nov 12, 1998 | Airframe (737-7H4)Serial numbers per Boeing Service Bulletin 737-53A1108, Revision 5, dated October 26, 1989 |
| 98-18-20 | Boeing Model 727 and Model 737 Series Airplanes Equipped with J.C. Carter Company Fuel… | Oct 21, 1998 | Airframe (737-7H4)Only with: Equipped with J.C. Carter Company fuel valve actuators P/N 40574-2 (Kearfott Models 3715-7 and -8) or 40574-5 (Kearfott Model 3715-9). |
| 98-13-12 | Boeing Model 737, 747, 757, 767, and 777 Series Airplanes | Jul 6, 1998 | Airframe (737-7H4)Serial numbers per Boeing Alert Service Bulletins 737-27A1212, 747-27A2368, 757-27A0128, 767-27A0156, and 777-27A0029, dated March 26, 1998 |
| 98-03-10 | Boeing Model 737, 747, 757, and 767 Series Airplanes | Feb 19, 1998 | Airframe (737-7H4)Certain serial numbers: 737 1–2836; 747 1–1104; 757 1–731; 767 1–642. Only with: Equipped with non-powered IPECO pilots' seats; ranges are line position numbers. |
| 97-22-07 | Boeing Model 737 Series Airplanes | Nov 12, 1997 | Airframe (737-7H4)Certain serial numbers: 737 292–2565. Only with: Limited to airplanes with line numbers 292 through 2565 inclusive. |
| 97-18-06 | Boeing Model 737 Series Airplanes | Nov 12, 1997 | Airframe (737-7H4) |
| 97-05-10 | Boeing Model 737 Series Airplanes | Mar 19, 1997 | Airframe (737-7H4)Only with: Having a main rudder power control unit (PCU) identified in Boeing Service Letter 737-SL-27-112-B, dated February 6, 1997. |
| 97-04-01 | Boeing Model 737 Series Airplanes | Mar 21, 1997 | Airframe (737-7H4)Serial numbers per Boeing Service Bulletin 737-27-1155, dated October 26, 1989, as revised by Notices of Status Change 737-27-1155NSC1, NSC2, and NSC3 |
| 95-23-10 | Boeing Model 737 Series Airplanes | Dec 13, 1995 | Airframe (737-7H4) |
AI-extracted — verify against original. Matched from each AD's applicability section; ADs replaced by a later AD are left out.
Service Difficulty Reports (269)
Reports of failures and defects that operators and repair stations sent to the FAA since 1995. A report describes one finding; it is not an accident.
- Doors · handle · looseJul 25, 2026
OUTSIDE FWD SERVICE DOOR HANDLE LOOSE. REPLACED FWD SERVICE DOOR HANDLE STOW SPRING IAW AMM 52-41-11.
From FAA Service Difficulty Reports; matched by N-number and serial number. - Lights · battery pack · inoperativeMay 9, 2026
NUMEROUS EMERGENCY LIGHTS IN THE CABIN INOPERATIVE. REMOVED AND REPLACED EMERGENCY LIGHT BATTERY PACKS M1673 (AFT LT GALLEY) AND M1674 (FWD RT GALLEY) IAW AMM 33-51-06-960-805. OPS CHECK GOOD.
From FAA Service Difficulty Reports; matched by N-number and serial number. - Wings · fitting · crackedApr 30, 2026
LEFT WING INBD FIXED TE SEAL BULKHEAD FITTING CRACKED. REMOVED AND REPLACED THE LT WING INBD FIXED TE SEAL BULKHEAD FITTING IAW SRM 51-40-02, AND DWG 115A2930, REV E.
From FAA Service Difficulty Reports; matched by N-number and serial number.
Show all 10 reportsShow fewer reports
- Doors · angle · crackedApr 21, 2026
FWD ENTRY DOOR; DOOR TARGET ANGLE CRACK. REMOVED AND REPLACED FWD ENTRY DOOR; DOOR TARGET ANGLE IAW SRM 51-40-02 AND IPC 52-11-00-02B. REMOVED AND REPLACED FWD ENTRY DOOR TARGET ANGLE IAW SRM 51-40-02 AND IPC 52-11-00-02B.
From FAA Service Difficulty Reports; matched by N-number and serial number. - Lights · lens · missingApr 21, 2026
FOUND MISSING LENSE ON OVERHEAD STOWAGE BIN EMERGENCY LIGHT AT LT ROW 4. INSTALLED NEW LENS ON OVERHEAD STOWAGE BIN EMERGENCY LIGHT AT SEAT ROW 4ABC IAW AMM 33-51-03-960-801, STEP D.(3)(C).
From FAA Service Difficulty Reports; matched by N-number and serial number. - Fuselage · strap · out of toleranceApr 15, 2026
FRAME STRAP AT BS 328 STR 20R-22R DOES NOT MATCH CONFIGURATION OF FIG 5 CUSTOMER CARD 5311-I-17336NG STEP 13, FOUND REPAIR AT BS 328 FRAME BETWEEN STRINGERS S-19 R AND S-24R CARD REQUIRES CONTACT ENGINEERING USING ESR OR TSR. VERIFIED PERFORM OP TEST OF IND LIGHT DIMM M469 IAW AMM…
From FAA Service Difficulty Reports; matched by N-number and serial number. - Fuselage · attach angle · crackedApr 14, 2026
POSSIBLE CRACK IN LT AC PACK BAY AFT UPPER CORNER. REPLACEMENT ATTACH ANGLE FABRICATED AND INSTALLED PER EA 26-157-01152.
From FAA Service Difficulty Reports; matched by N-number and serial number. - Equipment and furnishings · seat · out of alignmentJul 18, 2025
CABIN SEAT RECLINE NEEDS TO BE INOP AT 11F (EXIT ROW). ADJUSTED SEAT 11F IAW AMM 25-22-00.
From FAA Service Difficulty Reports; matched by N-number and serial number. - Lights · sign · detachedMar 24, 2025
OVERHEAD EXIT SIGN ABOVE EXIT ROW FELL OFF<[01] REINSTALLED OVERHEAD EXIT SIGN ABOVE EXIT ROW IAW AMM 33-51-01
From FAA Service Difficulty Reports; matched by N-number and serial number. - Lights · battery pack · no testFeb 21, 2025
EMERGENCY LIGHTING BATTERY PACK AT R/H OVERWING EXIT FAILED THE CAPACITY CHECK.<[01] REMOVED AND REPLACED BATTERY PACK PER M/M 33-51-06.;[02] 02 - INSPECTED PER [AMM 33-51-06-960-805-NG (POWER SUPPLY - BATTERY PACK REPLACEMENT - PERMANENT)]
From FAA Service Difficulty Reports; matched by N-number and serial number.
Showing the 10 most recent of 269 reports.
Sources
- FAA Aircraft RegistryRegistration, owner city and state, airframe, engineupdated Oct 20, 2026
- NTSB accident and incident databaseAccidents and incidents since 1982updated Oct 15, 2026
- FAA Airworthiness Directives (Federal Register)ADs published since 1998updated Oct 20, 2026
- FAA Service Difficulty ReportsReports since 1995updated Oct 16, 2026