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Aircraft record

N389502014 Boeing 787-9

Registration validUnclaimedSource: FAA, updated Oct 17, 2026

Safety record in brief:No NTSB accidents or incidents since 198267 ADs may apply34 service difficulty reports

Registration
Valid
expires Sep 30, 2027
Based in
Chicago, IL
owner city / state
Engine
GENX-1B74/75/ · 76,700 lb thrust
Ge
Owners
1
since 2014
NTSB events
None
since 1982
ADs may apply
67
confirm with A&P
Service reports
34
since 1995

Registration

FAA Aircraft Registry · Oct 17, 2026
Registered owner
United Airlines INC
Owner type
Corporation
City, state
Chicago, IL
Certificate issued
Sep 17, 2014
Expires
Sep 30, 2027
Airworthiness
Standard · Transport
Airworthiness date
Aug 30, 2014

We never show street addresses, even though they appear in the public FAA file. Individual owners are shown by city and state only.

Airframe & engine

FAA Registry + type data

Airframe

Manufacturer
Boeing
Model
787-9
Year
2014
Serial number
36401
Aircraft type
Fixed wing multi engine
Category
Land
Certification
Type Certificated
Seats
422
Engines
2
Max takeoff weight
20,000 and over lb
Mode S code
A47FD9

Engine

Make and model
Ge Genx-1b74/75/
Type
Turbo-fan
Power
76,700 lb thrust

Total time and engine hours aren't public. They appear here once the owner adds logbooks.

Ownership history

Ownership history from FAA records
  1. 2014 – nowUnited Airlines INCChicago, IL · current
  2. 1989 – 1992Barnstormer Flite Signs INCNorth Myrtle Beach, SC · different airframe: Piper J-3c S/N 827728

Individual owners are shown by city and state only.

Safety record

NTSB · Oct 15, 2026 · FAA ADs · Oct 17, 2026 · SDRs · Oct 16, 2026

NTSB events (0)

No NTSB accidents or incidents found for this airframe since 1982.

Accident history for this model

ADs published since 1998 that may apply (67)

These match the airframe or engine model. Whether each one applies, and whether it's been complied with, depends on serial numbers, equipment and logbook entries. Applicability must be confirmed by a mechanic against the aircraft's records.

ADSubjectEffectiveApplies to
2026-20-10Flight ControlsNov 12, 2026Airframe (787-9)Serial numbers per Boeing Alert Requirements Bulletin B787-81205-SB270055-00 RB, Issue 002, dated November 25, 2024
2026-20-02AirOct 14, 2026Airframe (787-9)Only with: Equipped with Rolls-Royce Deutschland Trent 1000-A, -A2, -AE, -AE2, -C, -C2, -CE, -CE2, -D, -D2, -E, -G, -G2, -H, -H2, -J2, -K2, or -L2 engines.
2026-20-01FuselageNov 2, 2026Airframe (787-9)Serial numbers per Boeing Alert Requirements Bulletin B787-81205-SB530108-00 RB, Issue 001, dated November 5, 2025
2026-17-02WingsOct 1, 2026Airframe (787-9)Serial numbers per Boeing Alert Requirements Bulletin B787-81205-SB570048-00 RB, Issue 001, dated August 11, 2025
2026-13-07Equipment/ furnishingsAug 6, 2026Airframe (787-9)Serial numbers per Boeing Special Attention Requirements Bulletin B787-81205-SB250253-00 RB, Issue 002 (787-8, 787-9); Boeing Requirements Bulletin B787-81205-SB250254-00 RB, Issue 001 (787-10)
Show all 67 ADs
ADSubjectEffectiveApplies to
2026-13-11NavigationJul 1, 2026Airframe (787-9)
2026-12-07Auto flightJul 20, 2026Airframe (787-9)Serial numbers per Boeing Alert Requirements Bulletin B787-81205-SB220004-00 RB, Issue 001, dated April 22, 2025
2026-09-01Water/wasteJun 3, 2026Airframe (787-9)Serial numbers per Boeing Alert Requirements Bulletin B787-81205-SB380021-00 RB, Issue 001, dated August 12, 2022
2026-05-01NavigationApr 16, 2026Airframe (787-9)Serial numbers per Boeing Alert Requirements Bulletin B787-81205-SB340065-00 RB, Issue 001, dated February 11, 2025
2026-02-10Water/wasteMar 9, 2026Airframe (787-9)Certain serial numbers: 6–687; 689–954; 956–970; 972–982; 984–989; 991–996; …. Only with: Ranges are airplane line numbers, not serial numbers.
2026-01-04FuselageFeb 20, 2026Airframe (787-9)Serial numbers per Boeing Alert Requirements Bulletin B787-81205-SB530090-00 RB, Issue 001, dated February 24, 2025
2026-01-06FuselageFeb 20, 2026Airframe (787-9)Serial numbers per Boeing Alert Requirements Bulletin B787-81205-SB530089-00 RB, Issue 001, dated February 7, 2025
2025-23-05FuselageJan 13, 2026Airframe (787-9)Serial numbers per Boeing Alert Requirements Bulletin B787-81205-SB530093-00 RB, Issue 001, dated October 5, 2024
2025-23-06FuselageJan 13, 2026Airframe (787-9)Serial numbers per Boeing Alert Requirements Bulletin B787-81205-SB530091-00 RB, Issue 001, dated February 7, 2025
2025-20-03Equipment/ furnishingsNov 6, 2025Airframe (787-9)Serial numbers per Boeing Special Attention Requirements Bulletin B787-81205-SB250302-00 RB, Issue 001, dated August 21, 2024. Only with: Airplanes identified in the bulletin, except Group 3, Configuration 1 and Group 4, Configuration 3 airplanes.
2025-18-02OxygenOct 22, 2025Airframe (787-9)
2025-06-13FuselageJul 2, 2025Airframe (787-9)Serial numbers per Boeing Alert Requirements Bulletin B787-81205-SB530084-00 RB, Issue 002, dated September 5, 2024
2025-11-05FuselageJul 8, 2025Airframe (787-9)Serial numbers per Boeing Alert Requirements Bulletin B787-81205-SB530086-00 RB, Issue 001, dated October 18, 2024
2025-09-12water waste; 53, FuselageJun 18, 2025Airframe (787-9)Serial numbers per Boeing Alert Requirements Bulletin B787-81205-SB530085-00 RB, Issue 001, dated March 6, 2024
2025-06-10StabilizersMay 2, 2025Airframe (787-9)Serial numbers per Boeing Alert Requirements Bulletin B787-81205-SB550013-00 RB, Issue 001, dated August 30, 2024
2025-01-09WindowsMar 11, 2025Airframe (787-9)
2024-22-05Landing gearDec 31, 2024Airframe (787-9)
2024-18-02Equipment/ furnishingsNov 12, 2024Airframe (787-9)
2024-16-07Instruments; 34, NavigationOct 23, 2024Airframe (787-9)Serial numbers per Boeing Alert Requirements Bulletin B787-81205-SB340053-00 RB, Issue 001, dated November 16, 2022
2024-16-14Equipment/ furnishingsAug 21, 2024Airframe (787-9)Only with: Airplanes with Captain's seat Ipeco P/N 3A380-0007-XX-X or First Officer's seat Ipeco P/N 3A380-0008-XX-X, and airplanes without those seats.
2024-13-05Nacelles/ pylonsSep 24, 2024Airframe (787-9)
2024-01-04Turbine/ turboprop engineMar 7, 2024Airframe (787-9)Only with: With Rolls-Royce Trent 1000 engines installed.
2023-25-10Equipment/ furnishingsFeb 7, 2024Airframe (787-9)Serial numbers per Boeing Service Letter 787-SL-25-025, dated September 6, 2022
2023-19-09Auto flightNov 6, 2023Airframe (787-9)
2023-12-10NavigationJun 21, 2023Airframe (787-9)
2023-10-09Fire ProtectionJun 26, 2023Airframe (787-9)
2023-08-02Cargo and accessory compartmentsJun 20, 2023Airframe (787-9)Serial numbers per Boeing Alert Requirements Bulletin B787-81205-SB500011-00 RB, Issue 001, dated May 10, 2022
2023-05-04Hydraulic powerMay 12, 2023Airframe (787-9)
2022-24-11Fire protectionJan 18, 2023Airframe (787-9)
2022-14-04FuelOct 6, 2022Airframe (787-9)Only with: With Rolls-Royce Deutschland Trent 1000 engines installed (Trent 1000-A, -A2, -AE, -AE2, -AE3, -C, -C2, -CE, -CE2, -CE3, -D, -D2, -D3, -E, -E2, -G, -G2, -G3, -H, -H2, -H3, -J2, -J3, -K2, -K3, -L2, -L3, -M3, -N3, -P3, -Q3, -R3, including /01 and /01A variants).
2022-15-01StabilizersAug 25, 2022Airframe (787-9)Serial numbers per Boeing Alert Requirements Bulletin B787-81205-SB550010-00 RB, Issue 001, dated May 24, 2021
2022-09-08StabilizersJul 7, 2022Airframe (787-9)Serial numbers per Boeing Alert Requirements Bulletin B787-81205-SB550011-00 RB, Issue 001, dated May 18, 2021
2022-03-21FuelApr 11, 2022Airframe (787-9)Certain serial numbers: 6–687; 689–871; 873; 875; 877; 878; …. Only with: Applicability is by line number (L/N), not serial number: L/Ns 6 through 871 inclusive excluding L/N 688, plus L/Ns 873, 875, 877, 878, 879, 881 and 883.
2022-02-14Main landing gearMar 30, 2022Airframe (787-9)Serial numbers per Boeing Alert Requirements Bulletin B787-81205-SB320045-00 RB, Issue 001, dated November 9, 2020
2021-24-14Thrust ReverserFeb 15, 2022Airframe (787-9)Only with: Powered by Rolls-Royce Trent 1000 engines.
2021-23-20FuselageJan 10, 2022Airframe (787-9)Serial numbers per Boeing Alert Requirements Bulletins B787-81205-SB530075-00 RB and B787-81205-SB530076-00 RB, both Issue 001, dated September 8, 2020
2021-23-21FuselageJan 10, 2022Airframe (787-9)Serial numbers per Boeing Alert Requirements Bulletins B787-81205-SB530077-00 RB and B787-81205-SB530078-00 RB, both Issue 001, dated September 8, 2020
2021-02-06Fire protectionMar 30, 2021Airframe (787-9)
2020-20-09Flight ControlsNov 13, 2020Airframe (787-9)
2020-17-13Air conditioningOct 8, 2020Airframe (787-9)Serial numbers per Boeing Service Bulletin B787-81205-SB210108-00, Issue 002, dated October 15, 2019
2020-17-02Fuel; 73, EngineAug 25, 2020Airframe (787-9)Only with: Original standard or export airworthiness certificate issued on or before October 31, 2020; 787 airplanes only when equipped with General Electric GEnx-1B engines.
2020-06-14Integrated Modular AvionicsApr 7, 2020Airframe (787-9)
2020-02-12Flight ControlsMar 12, 2020Airframe (787-9)
2019-23-07Landing gearJan 16, 2020Airframe (787-9)Serial numbers per Boeing Requirements Bulletin B787-81205-SB320040-00 RB, Issue 001, dated March 12, 2019
2019-08-05Hydraulic PowerJun 6, 2019Airframe (787-9)Serial numbers per Boeing Alert Service Bulletin B787-81205-SB290032-00, Issue 002 (787-8); Boeing Alert Service Bulletin B787-81205-SB290033-00, Issue 001 (787-9)
2019-06-13Flight ControlsJun 3, 2019Airframe (787-9)
2019-01-04NavigationMar 22, 2019Airframe (787-9)
2018-22-09NavigationDec 10, 2018Airframe (787-9)
2018-22-04Flight control systemsNov 28, 2018Airframe (787-9)
2018-20-15Electrical powerNov 20, 2018Airframe (787-9)Serial numbers per Boeing Service Bulletin B787-81205-SB240063-00, Issue 002, dated June 7, 2016
2018-17-03Ice/Rain protection system wiringSep 19, 2018Airframe (787-9)Serial numbers per Boeing Alert Service Bulletin B787-81205-SB300019-00, Issue 002, dated April 20, 2018
2018-15-03Engine Exhaust SystemAug 27, 2018Airframe (787-9)Only with: Powered by Rolls Royce Trent 1000 engines.
2018-12-06Air conditioningJul 16, 2018Airframe (787-9)Serial numbers per Boeing Service Bulletin B787-81205-SB210075-00, Issue 003 (787-8); Boeing Service Bulletin B787-81205-SB210077-00, Issue 004 (787-9)
2018-09-05Power plantApr 26, 2018Airframe (787-9)Only with: Powered by Rolls-Royce plc Trent 1000-A2, -AE2, -C2, -CE2, -D2, -E2, -G2, -H2, -J2, -K2, or -L2 turbofan engines.
2018-08-03Power plantApr 17, 2018Airframe (787-9)Only with: Powered by Rolls-Royce plc Trent 1000-A2, -AE2, -C2, -CE2, -D2, -E2, -G2, -H2, -J2, -K2, or -L2 turbofan engines.
2018-07-19The Boeing Company AirplanesMay 21, 2018Airframe (787-9)
2018-05-07OxygenApr 11, 2018Airframe (787-9)
2017-15-10The Boeing Company AirplanesSep 5, 2017Airframe (787-9)Serial numbers per Boeing Alert Service Bulletin B787-81205-SB290031-00, Issue 001, dated March 25, 2016
2017-10-16WingsJun 29, 2017Airframe (787-9)Serial numbers per Boeing Alert Service Bulletin B787-81205-SB570029-00, Issue 001, dated February 23, 2016
2016-10-09PowerplantJun 24, 2016Airframe (787-9)Serial numbers per Boeing Service Bulletin B787-81205-SB710026-00, Issue 001, dated June 10, 2015. Only with: Equipped with General Electric GEnx-1B engines.
2016-08-12enginesMay 9, 2016Airframe (787-9)Only with: Powered by General Electric (GE) GEnx-1B engines.
2016-06-08EnginesMar 18, 2016Airframe (787-9)Only with: Powered by General Electric (GE) GEnx engines.

AI-extracted — verify against original. Matched from each AD's applicability section; ADs replaced by a later AD are left out.

Service Difficulty Reports (34)

Reports of failures and defects that operators and repair stations sent to the FAA since 1995. A report describes one finding; it is not an accident.

  • Lights · light · malfunctionedJul 8, 2026

    FOUND THE FLOOR PROXIMITY LIGHT FLASH AT SEAT 9D FWD. REFER TO HAECO 9458969, WORK RAISED FROM 10-3350-1-7501. REPLACED FLOOR PROXIMITY LIGHT AT SEA 9D FWD. PERFORMED INSTALLATION TEST, THE RESULT FOUND NORMAL IAW AMM 33-51-06-00A-720A/520A-A REV 209.

    From FAA Service Difficulty Reports; matched by N-number and serial number.
  • Lights · light · faultedJul 8, 2026

    THE GENERAL ILLUM EMERGENCY LIGHT IN OVERHEAD BIN 53D & 53G WERE FLICKERTING. REFER TO HAECO NR 9759044, WORK RAISED FROM 10-3350-1-7501. REPLACED GENERAL ILLUMINATION LIGHTS IN OVERHEAD BIN 53D & 53G. PERFORMED INSTALLATION TEST, FOUND NORMAL IAW AMM 33-51-05-00A-520A/720A REV 209.ORMAL. REF AMM…

    From FAA Service Difficulty Reports; matched by N-number and serial number.
  • Lights · light · damagedMay 19, 2026

    DURING CABIN CHECK WAS FOUND EMERGENCY PATH LIGHT AT SEAT 8D DAMAGED. CONFIRMED SEAT 4F DAMAGED. REMOVED AND REPLACED EMERGENCY LIGHT AT SEAT 8D AND 4F AS REF CMM 25-26-36. ITEM GOOD FOR FLIGHT.

    From FAA Service Difficulty Reports; matched by N-number and serial number.
Show all 10 reports
  • Doors · lock · faultedNov 5, 2025

    DOOR FLT LOCK LOCKED R4 DOOR FLIGHT LOCK ENGAGED AND DISENGAGED NEAR & FAR STATUS IS NOT CONSISTENT WITH STATUS OF FLIGHT LOCK COMMAND, IN THE ENGAGED POSITION. REQUESTING MEL 5211S FOR HISTORY OF DOOR 4R. VERIFIED THE ASSOCIATED PASSENGER ENTRY DOOR IS CAPABLE OF BEING OPENED USING THE INTERIOR…

    From FAA Service Difficulty Reports; matched by N-number and serial number.
  • Doors · warning message · false activationAug 2, 2025

    DOOR FLT LOCK LOCKED 4R MMSG 42-23504 R CCS-CROWN-DR3 NETWORK SWT / NOT ACTIVE. PFMD FIM 42-30-F1-85A-421A TASK GND TEST TO RESET R CCS-CROWN DR3 PASSED. ENTRY DR FLT LOCK CTL OPS TEST PASSED PER AMM B787-A-52-11-25-01A-320A-A AND STS MSG CLEARED. ESCAPE SLIDE RENDER SAFE CHKLIST FORM COMPLETED &…

    From FAA Service Difficulty Reports; matched by N-number and serial number.
  • Lights · battery · no testJun 25, 2025

    AHM DETECTED WELS MMSG {33-12114} CLASS 14 - REMOTE WELS CONTROL UNIT CONFIGURATION DOES NOT AGREE WITH OTHER WIRELESS EMERG LIGHTING SYS CONTROL UNITS REF FIM DMC-B787-A-33-50-F1-V7A-421A-A TO CONFIRM FAULT. CON'T FAULT ISOLATION AS REQ'D. REF CONFIG DWG 2520DD16113 TO AID LOCATING WCU CLASS 14.3…

    From FAA Service Difficulty Reports; matched by N-number and serial number.
  • Equipment and furnishings · battery pack · faultedMay 18, 2025

    FLASHLIGHT (PASSENGER CABIN)INOPERATIVE 3R REPLACE FLASHLIGHT REPLACEMENT BATTERY REQUIRED, ENTIRE STOCK OF TORCH BATTERIES LOCATED IN HANGAR, NIL AVAILABLE AT LHR LINE STORES. DEFERRAL REQUESTED FOR BATTERY REPLACEMENT. STICKER APPLIED AND PLACARDS BLANKED OFF PER MEL OK TO PLACE ON MEL. MEL…

    From FAA Service Difficulty Reports; matched by N-number and serial number.
  • Landing gear · anti-skid sys · faultedDec 11, 2024

    ANTISKID ADVISORY A FAULT IS DETECTED IN THE ANTISKID SYSTEM. A/S FAULT ON CLMB OUT SF FAULT RETURNED ON SHORT FINAL IAD. ALL FAULTS WERE INACTIVE WHEN AC LANDED, NO RECENT HISTORY, OUT OF PRECAUTION REPLACED RIGHT BSCU. ALL TESTS PASSED OK, CANNOT GET AC TO FAULT. OK FOR FLIGHT OPS AT THIS TIME.

    From FAA Service Difficulty Reports; matched by N-number and serial number.
  • Wings · rib · crackedJan 30, 2024

    VISUAL INSPECTION OF AREA AROUND #7 SLAT ROTARY ACTUATOR FOUND 2 CRACKS. UPPER CRACK APPROX 1 ", LOWER CRACK APPROX 1.5". LEADING EDGE SUPPORT STRUCTURE PIECE PNR 166Z1580-9504-1. LOCKED FOR MAINT FERRY PURPOSES. INSPECTED STEPS 1 THRU 4A AND 5 THRU 7 OF AVO11987 REV.A NO OTHER DAMAMAGE NOTED…

    From FAA Service Difficulty Reports; matched by N-number and serial number.
  • Lights · light · unknownJun 18, 2023

    SEAT 33F EMERGENCY LIGHT DIM - ORIGINATED BY EMP V905373 ON HAEC O NR 9460197, EA 3351-01372 REV B OP015. PERFORMED BY EMP V905373, IDT BY903665, SEAT 33F EMERGENCY LT RE PLACED, PERFORMED INSTALLATION TEST FOUND RESULT NORMAL, AS PER AMM 33-51-06-00A-520A/720A-A REV 172.

    From FAA Service Difficulty Reports; matched by N-number and serial number.

Showing the 10 most recent of 34 reports.

Related aircraft

Show all 8 related aircraft
All 118 registered Boeing 787-9 aircraft

Sources

  • FAA Aircraft RegistryRegistration, owner city and state, airframe, engineupdated Oct 17, 2026
  • NTSB accident and incident databaseAccidents and incidents since 1982updated Oct 15, 2026
  • FAA Airworthiness Directives (Federal Register)ADs published since 1998updated Oct 17, 2026
  • FAA Service Difficulty ReportsReports since 1995updated Oct 16, 2026

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